December 3rd, 2026 | Prepared by Compass Consulting
Project Summary
Through a heavy research phase and significant technology consultation and testing, we implemented a real-time truck tracking system that connected your central logistics center with your entire fleet. It enabled you to redirect trucks to other sites and reduce wasted deliveries. It also put power in the hands of your drivers by ensuring they always had the most up-to-date information available.
This project resulted in a 33% drop in wastage.
Scope Of Work
Research and Business Mapping
Employee and partner interviews
Solution research and testing
Solutions Implementation
Project management
Development of modern and efficient CRM system
Employee training partnering with technology providers
Implementing daily reporting procedures
Crisis planning
Research and Business Mapping
We interviewed your employees from all over the business, both new and old, to uncover their insider knowledge of your operation, the concrete industry, construction in Chicago and how they thought things could be improved.
We always think listening to staff is so important.
We then tested a variety of technological options that would meet your needs that were reliable and easy to use with low TCO. We found that providing your drivers with smartphones with a custom-web interface and access to certain G Suite productivity apps gave them the information they needed to get the job done.
We helped you organise your customer contact and delivery address details databases and move them to a modern cloud platform. They are now, up to date, easily editable and sharable with drivers and third-parties.
We trained your staff in new reporting procedures to get the most out of the new system. We also added procedure for when things go wrong, but we’re positive that with our help Jungle Concrete will be a much smoother operation.