We interviewed your employees from all over the business, both new and old, to uncover their insider knowledge of your operation, the concrete industry, construction in Chicago and how they thought things could be improved.
We always think listening to staff is so important.
We then tested a variety of technological options that would meet your needs that were reliable and easy to use with low TCO. We found that providing your drivers with smartphones with a custom-web interface and access to certain G Suite productivity apps gave them the information they needed to get the job done.
We helped you organise your customer contact and delivery address details databases and move them to a modern cloud platform. They are now, up to date, easily editable and sharable with drivers and third-parties.
We trained your staff in new reporting procedures to get the most out of the new system. We also added procedure for when things go wrong, but we’re positive that with our help Jungle Concrete will be a much smoother operation.
